Want to change or cancel your booking – here’s how
You can cancel or change your bookings online, yourself by logging into your Beach Box account. But there are time restrictions. Read on…..
Receive a full refund if you cancel within 72 hours of your session. If it’s between 48 – 72 hours hours you need to email us on firstname.lastname@example.org to cancel, but we’ll give you a credit for the full amount. We regret that we can’t offer any refunds or credits with less than 48 hours notice.
For larger bookings of more than 1 sauna, it’s slightly different. We need 7 full days notice for a full refund and 5 days notice for a 50% refund. We regret that we can’t give a refund or credits if its’ less than 5 days notice.
However if Beach Box is closed due to Covid Restrictions a full refund or credit will be given at any time – you get to choose.